ÿþ<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html lang="en"> <head> <title>Candor Technologies (Pty) Ltd - Your complete hosting partner</title> <link rel="stylesheet" type="text/css" media="screen" href="about.css"> <style type="text/css" media="screen"> @import "about.css"; </style> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta name="keywords" content="Candor Technologies, web site design, ASP, web hosting, ISP, dial-up service provider, banner ads, database, database services SQL, SQL database, email, java, javascript, secure transactions, SSL, encryption, secure credit card transactions, search engines, domain name registration, DNS, newsgroups, auto-responder, NT, Unix, UNIX, Microsoft ,IIS, PWS, WebSite Pro, Apache, NCSA, Omnicron, Netscape, Verisign, Reminder Service, Drugbase, medical services, medicine, ISISA, charities, competition, crossword puzzles, webmaster, South Africa, graphics, images, java, asp, ASP, application service provider, application solutions provider,"> <meta name="description" content="Candor Technologies is an application service provider for enterprise portals. Candor has the expertise to build, deploy, host, upgrade and manage portals for enterprises and helps its customers to gain a competitive edge in the net-economy. "> <meta name="robots" content="index, follow" > <meta name="revisit-after" content="14 days" > </head> <body> <div id="shadow"> <div id="shadowtl2"></div> <div id="shadowtl3"></div> <div id="shadowtop"></div> <div id="shadowtr2"></div> <div id="shadowtr3"></div> <div id="shadowlt"></div> <div id="shadowrt"></div> <div id="main"> <div id="top"> <div id="top_bar" class="bkg5"> </div> <div id="nav_bar"> <a class="active1" href="default.asp">Home</a><span class="blue">|</span> <a class="active1" href="about.htm">About Candor</a><span class="blue">|</span> <a class="active1" href="products.htm" style="text-decoration:underline;">Products</a> <span class="blue">|</span> <a class="active1" href="contact.asp">Contact Us</a><span class="blue">|</span> <a class="active1" href="candor-group.htm">Candor Group</a><span class="blue">|</span> <a class="active1" href="http://www.candor.com/supernews/news.asp?mode=list&amp;id=120">News</a> <span class="blue">|</span> <a class="active1" href="http://www.E-ddition.co.za" >E-ddition.co.za</a> <span class="blue">|</span> <a class="active1" href="http://www.bizcardprint.com/" >BizCardPrint.com</a> </div> </div> <div id="content_p"> <div id="nav1"> <a class="active2" href="products.htm">ASP Products</a> <br> <a class="active2" href="bizcardprint.htm">BizCardPrint</a><br /> <a class="active2" href="cp3.htm">CP³</a><br /> <a class="active2" href="e-ddition.htm">E-ddition</a><br /> <a class="active2" href="e-property.htm">E-property</a><br /> <a class="active2" href="crm.htm">CRM</a><br /> <a class="active2" href="ivr.htm" style="text-decoration:underline">IVR</a><br /> </div> <div id="main1" style="line-height:16px;"> Interactive Voice Response (IVR) is a group of information retrieval/systems interfacing technologies allowing user interaction with computer systems using a standard telephone, either through a touch tone keypad or voice interaction.<br /><br /> It holds exciting promise for businesses of all kinds, as it offers an easy, low-cost means of increasing consumers choices of channels through which to access their service providers. To companies it presents new ways of reducing the cost of doing business, and of generating new revenue streams, enhancing efficiencies and improving customer satisfaction. IVR further trounces warm-body communications in that it gives a wide choice of integrated channels through which to respond to customer queries.<br /><br /> IVR systems simply pull data from any database, using application logic to present the required information on demand. This group of technologies has massive potential reaching far beyond call centre applications.<br /><br /> Candor s IVR applications include:<br /> <ul> <li>Directory enquiries  IVR interactivity allows low-cost automated directories, enabling new business channels or entrants, and increasing voice companies revenues.</li> <li>Portfolio enquiries  property managers save on repetitive tasks and gain another marketing channel.</li> <li>Training  sales reps who frequently leave the office receive bit-sized  tinned training tips via mandatory daily dial-ins.</li> </ul> At Candor we have developed highly customisable IVR systems with an open interface design. We offer solutions on the back of a cost-effective ASP (application service provider) model, giving businesses the power of multi-channel reach with the price tag of a small system. </div> </div> <div id="footer"> <div id="foot_nav"> </div> <div id="copyright"> </div> </div> </div> <div id="shadowrb_p"></div> <div id="shadowlb_p"></div> <div id="shadowbl2"></div> <div id="shadowbl3"></div> <div id="shadowbottom"></div> <div id="shadowbr2"></div> <div id="shadowbr3"></div> <div id="newcopy">© Copyright 2000 - 2010 Candor Technologies (PTY) Ltd.</div> </div> </body> </html>